Our logistic partner is FedEx.
All orders within GCC are shipped using FedEx courier and delivery is free of charge.
All International orders are shipped using FedEx. The shipping costs will be calculated according to your country at checkout.
Once the order is dispatched from our office, a tracking number will be provided where you can check the status manually for your shipment
The delivery of products is based on the availability of stocks. If the selected piece is in stock, delivery can be arranged within the next day. As most of our jewellery is made to order, the delivery time is between 5-6 working days.
The delivery of the item will vary according to the destination. However, we do strive to deliver the items on time.
TAXES AND DUTIES
Please note that the order of goods from the site for delivery from outside a country of residence may be subject to import duties and taxes. For all orders, please note that the customer is responsible for any tax and duties on orders required to go through customs. The taxes (if any) are determined as per the individual’s country and we are unable to pre-calculate these fees therefore, is completely out of our control.
You also have to comply with all applicable laws and regulations of the country where the goods or services are destined to. Sometimes delivery of products overseas may not be available due to local law and we will not bear any responsibility for any failure to deliver if such condition arises. We will not be accountable for any breach by you of any laws.